Privacy Policy

1. Who We Are

True Property Solutions LLC ("we," "us," or "our") is a cash home buying business based in Mills River, North Carolina, serving Asheville, Buncombe County, Henderson County, and the surrounding Western North Carolina region. This Privacy Policy explains how we collect, use, and protect information when you visit truepropertysolutionsllc.com (the "Site") or contact us.

2. Information We Collect

When you submit a form on our Site, call us, or text us, we may collect: your name, phone number, email address, property address, and details about your property or situation that you choose to share with us.

3. How We Use Your Information

We use the information you provide to evaluate your property, prepare a cash offer, and communicate with you about that offer, by phone, email, or text message, consistent with the consent you provide. We do not use your information for purposes unrelated to responding to your inquiry without your permission.

4. Text Messaging (SMS) Terms

If you provide your mobile phone number and consent to receive text messages, you agree to the following:

• By opting in, you agree to receive text messages from True Property Solutions LLC related to your inquiry, including messages sent via automated technology.
• Message and data rates may apply. Message frequency varies.
• Consent to receive text messages is not a condition of any purchase or service.
• You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
• We are not responsible for delayed or undelivered messages, or for any charges your mobile carrier applies.
• Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

5. How We Share Information

We do not sell your personal information. We may share information with service providers directly involved in evaluating or closing a property transaction, such as a title company, real estate attorney, or contractor providing a repair estimate, only as needed to serve your request.

6. Cookies & Third-Party Tools

Our Site may use standard analytics tools to understand how visitors use the Site, and embeds a Google Maps view to show our service area. These third-party tools may collect information according to their own privacy policies.

7. Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Choices

You can opt out of text messages at any time by replying STOP. To request that we delete information you've provided, contact us using the information below.

9. Children's Privacy

Our Site and services are not directed at, and we do not knowingly collect information from, anyone under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

True Property Solutions LLC
Mills River, NC
Phone: (828) 275-7744
Email: info@truepropertysolutionsllc.com